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Our refuge provision is for women who need somewhere safe to stay when it is no longer safe for them to continue to live in their current home. It gives them time and space to think about their options. If you think you might need refuge accommodation please call 020 8445 8060.

Practical and emotional support

The refuge provision is organised through our client support team, who are there to give women immediate practical and emotional support. The team can help with registering with a new doctor; securing new school places for children; applying for benefits; contacting solicitors and obtaining legal advice; dealing with immigration issues and looking at available rehousing options. Your key worker will help you to draw up a safe support plan dependent on your individual needs, which are reviewed regularly.

Your key worker is also available to provide emotional support. They understand the enormity of what you have been through and will try to help you to make sense of what has happened. Their role is not to judge or blame, but to accept and support and to help you to reflect and consider all your options.

Jewish observance

The refuge provision is such that Kashrut, Shabbat and festivals are strictly observed within the refuge, enabling women from across our diverse community to access this service and to feel reassured that traditional Jewish values and practices are maintained.

Strict confidentiality

The professional client support team are specifically trained in working with women affected by domestic violence. They understand the issues in Jewish communities. Any information they are given is strictly confidential and issues and people in the refuge are not discussed outside. You can be secure that information about you and your situation will not be passed on to anyone without your knowledge.


Referrals to refuge accommodation may be made directly by any woman in need or through a professional agency.

If you are in need of refuge accommodation, please contact the the JWA Head Office on: 020 8445 8060or, out of hours please call the JWA Helpline on freephone 0808 801 0500.